Support Plans

Help when you need it.

HyperXTalk is free forever. Paid support gives you direct access to the founder — a senior developer with deep expertise across all three platforms.

Community
Free

Everything you need to get started — powered by the HyperXTalk community.

Forums
Priority
$ 349 CAD / year

Top-priority access to the founder — for serious projects that can't afford to wait.

⚡ 24-hour response
Per Incident
$ 39 CAD / incident

Just one problem to solve? Get direct founder-level help without a subscription.

⏱ 48-hour response

Common questions

Is HyperXTalk really free forever?

Yes. HyperXTalk is licensed under the GPL v3 and will always be free to download, use, and distribute. Paid support plans are entirely optional and simply give you direct access to faster, more personal help.

How do I pay for a support plan?

Send an enquiry email using the button on your chosen plan and we'll arrange payment and get you set up. Invoices are issued in Canadian dollars (CAD).

What does "bug priority" mean?

Bugs reported by paid support customers are triaged and addressed ahead of the general issue queue. Your time matters — we make sure your blockers don't sit waiting.

What if I need custom development work?

Support plans cover questions and bug fixes. For hands-on development help, visit the Consulting page.

Can I upgrade or cancel at any time?

Yes — just get in touch by email and we'll sort it out. No lock-ins, no automatic renewals without your confirmation.

Who will be answering my support requests?

Emily-Elizabeth Howard — the founder and lead developer of HyperXTalk. Not a helpdesk, not a bot. Someone who knows the engine inside and out across macOS, Windows, and Linux.